American Airlines introduces Mobile ID with TSA PreCheck®

Travelers can now enjoy more convenient travel verification through facial recognition

  • No more fumbling for an ID or boarding pass, American Airlines Mobile ID enables a more seamless and touchless travel experience.
  • Customers can create their secure American Airlines Mobile ID with TSA PreCheck® membership, AAdvantage® number and either a driver’s license or US passport for a streamlined security experience.
  • The option to use either a driver’s license or a passport gives travelers broad accessibility to experience the next milestone in easy travel.

FORT WORTH, Texas – American Airlines customers with TSA PreCheck® can now fly through the airport with just their phone and face thanks to a collaboration with the Transportation Security Administration (TSA) and American to test mobile identification.

Starting today, American Airlines AAdvantage® members enrolled in TSA PreCheck can use their American Airlines Mobile ID at select TSA PreCheck checkpoints at Dallas Fort Worth International Airport (DFW) to have their identity verified. The experience is now available at every TSA PreCheck location at DFW and is planned to be available at select TSA PreCheck checkpoints at Miami International Airport (MIA), Phoenix Sky Harbor International Airport (PHX), Washington Reagan National Airport ( DCA) and later to be used in other places year.

“We’re committed to making our customers’ journeys easier, and airport waypoints offer significant opportunities for innovation,” said Julie Rath, American’s vice president of customer experience, loyalty and marketing. “By simplifying the identity verification process and other points at the airport, we help our customers trade stress for convenience and time savings, and continue to propel the travel industry towards a truly seamless customer experience.”

Seamless security

Creating and storing the American Airlines Mobile ID is easy. Before travel, American Airlines customers with TSA PreCheck who choose to participate in this program must do the following:

  • Download the Airside Digital Identity App to an iOS or Android device
  • Take a picture of her face
  • Scan your driver’s license or passport with the app*
  • Enter the American Airlines AAdvantage number

The app then:

  • Verifies the customer’s information using Thales-powered mobile ID technology to compare it to records from each state’s Department of Motor Vehicles or passport’s embedded NFC chip.
  • Securely stores the customer’s American Airlines Mobile ID on their mobile device until they decide where and when to share it.

Upon passing through security, customers simply display a QR code on their phone and agree to share their American Airlines Mobile ID with the TSA. After sharing their Mobile ID, customers look into a camera during the TSA PreCheck Checkpoint. TSA’s computer system then compares the customer’s encrypted image to their American Airlines Mobile ID. The entire process at the airport usually takes less than five seconds.

After verification, the TSA deletes the encrypted digital ID from their checkpoint readers and customers keep their digital ID on their device until they are ready to use it at another waypoint, such as an airport lounge.

expand innovations

Today’s launch was informed by previous digital ID trials American rolled out in 2021 for contactless baggage drop and Admirals Club entry at DFW. American customers participating in these trials will have the option to use facial recognition technology instead of presenting a government-issued ID, boarding pass or co-branded credit card to check their bag or enter the lounge. With either a passport or driver’s license accepted, this trial provides travelers with broad access to experience this next milestone in easy travel and provides a scalable solution for future national security touchpoints.

“We are grateful for the collaboration and support of our stakeholders who are advancing the industry to provide innovative security screening solutions that help customers travel safely,” said Kriste Jordan-Smith, Federal Security Director, DFW Airport, for TSA. “We will continue to take an agile approach to developing a hassle-free and safe travel experience for TSA PreCheck passengers and look forward to expanding this technology in the future.”

In the future, American will roll out similar technology at other kiosks, baggage claim and domestic gates. American customers can already verify their identity at several international boarding gates using a face match provided by US Customs and Border Protection.

*Driver’s licenses from states that are part of the AAMVA DLDV program and US passports are eligible.


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About American Airlines Group
Taking care of people on the Journey of Life®. American Airlines Group Inc.’s stock is traded on the Nasdaq under the ticker symbol AAL and the company’s stock is included in the S&P 500 Index. Find out more about what’s happening at American by visiting news.aa.com and connecting with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines.

About the transport security administration
The Transportation Security Administration was established to strengthen the security of the country’s transportation systems and ensure freedom of movement for people and trade. TSA uses an intelligence-based strategy and works closely with the transportation, law enforcement and intelligence communities to set the standard for excellence in transportation security. For more information about TSA, visit our website at tsa.gov.

About Airside
Airside provides instant proof of identity – and sharing – fast, private and easy. Trusted by millions, our privacy-by-design technology allows people to securely store their verified mobile ID on their phone and share it with complete consent and control. Learn more at airsidemobile.com or connect with Airside on Twitter.com/Airsidehq and Instagram.com/Airsidehq.

About Thales
Thales (Euronext Paris: HO) is a global high-tech company investing in digital and deep tech innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we build on all can trust, what for the development of our societies. The company provides solutions, services and products that help its customers – corporations, organizations and governments – in the defense, aerospace, space, transportation and digital identity and security markets to perform their critical missions by putting people at the center of their lives make a decision. Manufacturing process.

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